Terms and Conditions
To offer a safe and secure shopping experience, Royal Body Kits, S.L. dba Royal Body Kits has established these online Policies for any user, viewer, or buyer at www.royalbodykits.com.
Note: Many parts are for off-road use only. As with any racing activity, there are risks at performance modifications. All installations are at the customer's own risk. Royal Body Kits, S.L. or RoyalBodyKits.com holds no responsibility either implied or otherwise for mechanical, electrical or other failures when using aftermarket performance products. Some items listed are illegal in many states and only for racing vehicles which may never be used on a public highway.
Conditions of USE
Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Royal Body Kits or its suppliers/manufactures and is protected by EU and international copyright laws. All trademarks, service marks, and trade names of and related to Royal Body Kits are proprietary to Royal Body Kits. All other trademarks not owned by Royal Body Kits or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Royal Body Kits. Product information such as text, logos, and/or images used to promote products and/or the sale of products have been provided to Royal Body Kits along with permission to use directly from the supplier or manufacture. Any unauthorized use from other companies of the materials appearing on this site without written permission from the supplier and or manufacture may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property Royal Body Kits or its software suppliers and protected by EU and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.
Your receipt of electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Royal Body Kits reserves the right at any time after receipt of your order to accept or decline your order for any reason. Royal Body Kits reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Royal Body Kits may require additional verifications or information before accepting any order. Once you have placed an online, phone order, or another type of order with Royal Body Kits, you have entered in a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. Please allow 24 hours for your order to ship. If you need priority delivery then please contact us by phone for immediate attention.
Because Royal Body Kits reserves the right to accept or decline your order for any reason, typographical, product photo, and/or pricing errors that may occur do not entitle a customer to receive something from those errors. Royal Body Kits cannot be held responsible for honouring purchases caused by such errors and will simply take action to correct the error. These errors are not a misrepresentation of a product, business, manufacture, or sale, but an error which Royal Body Kits's responsibility is to correct the error.
Ordering Procedure
Parts turnover is quick or slow. So when you order from us we put you in line to receive the product if it is not in stock. Some speciality items may need to be ordered from overseas and can take 4-6 weeks for delivery. However, if you order from us and a problem occurs, these are the steps to follow.
If you order a product, your credit card is charged immediately as stated above. We will notify you of the status of the order and product availability. If you choose to cancel the order within 24 hours, it will not have any type of cancellation fee and the refund will be processed.
Orders which products needs to be produced can not be cancelled, once the email with the order confirmation with the lead time or production time is sent and agreed from the customer. If the customer does not answer to the email confirmation within 24 hours , Royal Body Kits will assume that it has been agreed from the customer.
An order that has shipped from our location or a supplier can not be cancelled, these are classified as returns. Unfortunately, once it has shipped restocking fees will apply if they are applicable. Special order items, custom-built items will not be able to be returned. For this reason, it is extremely important to check your invoice or order form.
The Shipping Rates are shown at the time of checkout our dimensional rate only. If your shipment weight is too much then contact us for a shipping quote. If there is an error in the shipping rate quoted we will contact you and let you know of the changes. International orders (Outside the EU) are not automatically processed as we may require additional information from you.
If a product is ordered and not wanted, the UNUSED item can be returned for a 25% restocking fee. Shipping is not refundable in either direction. All items wanting to be return MUST be reported within 30 days of the original invoice date. No items will be returnable after 30 days. All products shipped from the Royal Body Kits warehouse are shipped via FedEx, DHL, UPS or Freight and may require a signature when delivered. Some packages shipped from the manufacturer may or may not require signatures for package release. FedEx, UPS, and DHL have package pick up locations if you are unable to sign for the package. If the package is returned to Royal Body Kits or manufacturer, you will be responsible for the return shipping costs and pay a 25% restocking fee. These fees will be charged to your account on file.
ROYAL BODY KITS DOES NOT REFUND SHIPPING CHARGES. If you modify, install, or alter the item in any form, we cannot accept it as a return, will not cover any expenses related to the product or installation, and you maybe be required to purchase a replacement.
Please also see our full SHIPPING and RETURNS policies.
Special Order Items
Some items may be special order specifically for the customer's vehicle. These items generally require a deposit or paid in full. Once this deposit amount is notified to the customer and they agree to order the special order item, the deposit becomes non-refundable. These special order items cannot be returned or resold. Cancellations are not allowed on special-order parts.
Customer acknowledges that if this purchase contains a special order item, the provisions of this paragraph supersede any conflicting general terms of these terms and conditions.
Product(s) classified as special order cannot be cancelled or returned for any reason. By using our digital confirmation link you agree to all terms and conditions associated with our website and hold harmless Royal Body Kits against all suits at law or in equity and from any and all damages, claims, and demands for personal injury or actual or alleged infringement of any Spain or foreign intellectual property right and to defend any suit or actions which may be brought against Royal Body Kits for such injury and/or any alleged infringement because of the manufacture and/or sale of the material covered thereby. All special ordered Products are subject to a cancellation fee of 100% of the purchase price if cancelled at any time after placed.
Cancellations
An order that has shipped from our location or a supplier can not be cancelled, these are classified as returns. Once your order has shipped restocking fees will only apply if they are applicable. Special order items, custom built items will not be able to be returned. For this reason it is extremely important to check your invoice or order form.
We cannot guarantee a cancellation request will be processed after an order has been placed. Due to variables in logistics there is a chance your order will ship after a cancellation request is made.
Orders which products needs to be produced can not be cancelled, once the email with the order confirmation with the lead time or production time is sent and agreed from the customer. If the customer does not answer to the email confirmation within 24 hours , Royal Body Kits will assume that it has been agreed from the customer.
Payment Terms
Royal Body Kits accepts credit cards, Paypal, Paypal Credit, and Bank Transfers with appropriate billing and shipping addresses to be verified. All orders are to be paid in full at the time of purchase unless we contact you otherwise. Prices and shipping cost is subject to change anytime because of exchange rates, shipping costs, manufacturer price changes, etc.
Warranty
All products come with the warranty that is applied directly by the manufacturer. Royal Body Kits does not offer any of our own warranties and are not responsible for product failures or failures due to installation. Certain products are intended for race use only as suggested by the manufacturer and should be installed and set up by professional service centres ONLY. As stated above we are not responsible for shipping cost other than by our own mistake of incorrect shipping. Any item that is altered or changed from its original state without the consent of the manufacture, will not be able to be returned or receive warranty support. The warranty of a product is facilitated by Royal Body Kits, however, we can only enforce the manufactures decisions.
By law, a dealership is not allowed to void a warranty based upon having aftermarket parts installed on a car. When you add an aftermarket part to the car, the aftermarket part will void the warranty of ONLY the stock part it is replacing.